Allison Judd – March 18, 2024
I had an unexpected flooding in my back bedroom. Your team responded quickly, addressed the problem immediately and explained each step of repair along the way. Your staff was patient, kind, professional and courteous and did an amazing job!! I would highly recommend you to anyone in need of great contractual services!
Melinda – January 25, 2024
Ladies,
Thank you so much for all the support you and your team provided before, during and after the event. I heard that everything went well and our guests had a great time. I know I can always count on NAC to come through, even when I can’t
Antoine Spriggs, Community Association Manager – May 31, 2023
I am writing to express my sincere appreciation and commendation for the exceptional service provided by one of your employees, Mr. Frank Cataldi, during our recent interactions.Throughout our working relationship, Mr. Frank has consistently demonstrated a level of professionalism and responsiveness that exceeded my expectations. His promptness in addressing inquiries and his willingness to go above and beyond to assist me have made a significant impact on the success of our collaboration. Mr. Frank’s commitment to providing outstanding customer service is truly commendable.
Not only does Mr. Frank possess excellent technical knowledge and expertise in his field, but his dedication to ensuring customer satisfaction is evident in every interaction. His attention to detail, clear communication, and willingness to take ownership of any issues that arose during our project were instrumental in its smooth and successful completion.
I believe it is important to acknowledge and celebrate exceptional service, and I wanted to take a moment to express my gratitude for Mr. Frank’s outstanding contributions. His professionalism and commitment to excellence reflect positively on North Arundel Contracting, Inc., and I have no doubt that he is an invaluable asset to your team.
Once again, I would like to extend my heartfelt appreciation to Mr. Frank for his exceptional service. I trust that you will convey my gratitude to him and recognize his efforts appropriately. It is a pleasure to work with such a dedicated and talented professional.
Thank you for your attention to this matter, and please do not hesitate to reach out if there is anything further I can assist with.
Tim M – February 17, 2023
Dustin,
I want to thank you and your staff for making the repair project seamless. All aspects of the work, from initial inspection to completion, was wonderful and stress-free. We truly appreciate your assistance and thank North Arundel Contracting, Inc. for a job well done.
Steve – February 1, 2023
Devin,
I know I thanked you before, but I would like to again express my sincere appreciation of your management of the roof installation, asbestos removal and the installing of the final siding. Despite all the obstacles (high winds, rain, etc.) you were able get it completed as fast as possibly could be done. I felt confident with your ability to direct Richard, Chris and Joe to get the best out of them. When my wife and I walk up to our home now, I know your your expertise played a major role in the great final results (I know with Rob Hessel’s outstanding support in getting Nationwide to finally understand the damages, that NAC will be who I recommend to my neighbors.)
Thank you!
Steve
Steve – January 6, 2023
Devin,
I sincerely appreciate your management of the roof installation, asbestos removal and siding installation.
Richard, Chris and Joe were very professional. They did an excellent job installing the vinyl siding. After watching some of their work I felt confident the job was going to turn out great.
Thanks again for directing everything behind the scenes.
M – December 6, 2022
Thank you so much for the holiday treats ???? It is such a pleasure to work with you and your team in keeping VAAAC running smoothly. I wish you, your family and the NAC team the happiest of holiday seasons.
T – December 6, 2022
Good Morning Diane!Wow! That’s all I can say, other than a great BIG THANK YOU to you and your team for ALL that you do. I realize it is no easy feat, in these strange times that we all are going through to perform your jobs. You all are truly appreciated. Thank you for everything and for always being gracious and compliant. God Bless and keep you and your families throughout the holiday season!
MC – December 6, 2022
I am writing to thank you for your companies amazing job on my home renovations. I live in S.S. and my home had flooded. Rob and Greg were my direct contractor and they handled everything beautifully. Frank was the mitigator. He was on time, thorough and did a great job of explaining everything to me. Rob and Greg continuously checked in and kept me updated on where we were in the project, as well and took care of me from the little stuff to the big deal items. Bruce and his son did all the wall repairs, painting, trim and replaced my doors for me. Everything looks absolutely beautiful. Mike installed my floors and they are flawless! Everyone was on time, organized and informative. I will definitely be referring people your way for home repairs/renovations.
Nancy C. – November 7, 2022
Marco and Fernando did an excellent job ! ! !Thank you and thanks to NAC for the quality of people they hire to represent you… I am always so pleased !
Let’s hope I don’t need you for a very very long time due to leaks
Cindy S. – July 19, 2022
I just wanted to share that Frank Cataldi was a life savor! He knew just what to say and what to do to reassure me that my water leak and all damages would be taken care of… that help was on the way.I returned from out of town to water pouring down the wall behind my furnace and water tank… the water had soaked my family room carpeting and was pooled on the hallway floor as well as the floor where the furnace and hot water tank are… along with my powder room. It was a shocking situation with which to unexpectedly deal.
Frank was kind, patient, understanding, thorough in his assessment, professional, well manored, was always on time, always called ahead… therefore he was completely reliable and trustworthy. He kept his word… he said what he meant and meant what he said. He represents your company and himself extremely well. You should be proud to have him as a member of your company.
M.T. – April 19, 2022
Worker was polite and efficient. Did a seamless job.
Gloria – March 24, 2022
I’ve had a number of people sent from NAC to my apartment on T**** O******* over the past month to repair a water leak from an upstairs unit. Each person that was sent did a great job and was extremely respectful and professional and efficient. It’s rare to see repeat excellent service from multiple service point within a business. It doesn’t take more than just doing your job well to improve someone else’s life in a palatable and mutually agreed upon manner.
P.F. – August 24, 2021
Please convey my thanks and ongoing appreciation to your whole team. They are so helpful, and actually helped me to cope with this whole situation better than I could have coped alone. They are so patient, so calm, so knowledgeable. They didn’t seem at all bothered when I had questions or needed help — they act as if the person they’re talking to is the only one who needs them, if that makes sense to you. Sometimes, in a store or something, people let you know they are busy and you’re a bother, but not your guys. Even though they were so very busy, they all acted as if they had all the time in the world to help me, as if I were their mom or their favorite aunt. They are an incredible, excellent team. Thanks to all of you.
Bob O. – August 4, 2021
Today my Company completed the arduous task of obtaining approval from Anne Arundel County for a minor addition to our location at **** Ritchie Highway. Quite frankly without your Company and in particular, Greg Falter, we would still be struggling to get to this point.From the time I put in a request on your website for someone to contact me through today, the Customer Service and work have been outstanding.
Greg has been extremely patient and responsive as we had no clue as to how to proceed. He is honest, straightforward and a pleasure to work with. Please recognize him for how well he represents your Company.
Feel free to give my information to anyone seeking a reference on your Company. My response will be nothing but 5 Star, 10 out of 10.
Again thank you and best of luck with the future.
Beth M. – August 4, 2021
I just wanted to email you and tell you what an awesome job you and your crew did repairing the flood damage in my bathroom. Your response to me was prompt and on point! You got me the information I needed and scheduled the job in a short period of time. You also kept your word. If you said you were going to do something by a certain time you followed through and did it!!! Top notch customer service!The crew was professional, courteous and friendly. The work that they did was excellent. The kept me informed of what was happening every step of the way. They were respectful of us and our home! They completed the repairs in a timely fashion. They did excellent work and cleaned up after themselves!
Thank you for an awesome experience! I will definitely recommend you and your company to friends and family!
Sammie – August 3, 2021
I have owned many homes and had many repairs over my lifetime. I recently had a water leak coming from a Condo above me that also leaked into the Condo below me. I am extremely pleased with the response from this company, both in locating the leak, and restoration of the bathroom as a result of part of the ceiling being removed. Dustin, and his team, did one of the best restorations I have ever had done in my experience as a home owner. There was also clear communication and follow up to make sure the work was to my satisfaction. I am pleased to highly recommend them.
Shannon C. – July 20, 2021
NAC recently completed a kitchen renovation in my home. The assigned project manager was actively involved in the process from initial design through to completion. Greg routinely visited to monitor the progress and make suggestions or alterations as needed. The other crew members and sub-contractors were efficient, professional and very considerate of the fact that we were still living on site. They made sure to completely clean after each day’s work and worked longer days as needed to complete the project more quickly. I highly recommend NAC for any renovation project that you are considering. They took my vision and made it a reality.
Amy H. – June 8, 2021
I just wanted to say that Boone Station Hall looks fantastic. The crew did an amazing job painting the space!!! Thank you so much
Connie K. – May 25, 2021
Dustin, your guys were great!!! I am very happy with their work and so grateful to work with you and your team again!! I just wanted you to know. Thank you again and talk tomorrow re: the rest.
Jenna & Rob Arthur – April 9, 2021
I just wanted to let you know the floors look great, and we are pleased at how smooth the process went. The flooring company you chose and Jason were awesome. Thank you so much for hearing our concerns, getting the job done, having great communication and follow up!! We really appreciate you!
Brad Sickle – March 30, 2021
I just wanted to take a min and thank you guys for the Work that NAC did for my home. It felt like the two of you were there every step of the way, if I had any concerns or questions one of you were always able to provide a prompt answer or explanation. Your crews were professional and courteous and cleaned up after themselves and the work they did actually looks better than the work the company I bought my home from had done. I look forward to contacting NAC again for future projects.
Heather Lilley – March 26, 2021
I am writing this letter of recommendation for North Arundel Cleaning Company. I began using them May of 2020 and could not be happier. They have consistently done a great job with my 8,000 square foot doctor’s office, following COVID-19 cleaning protocols. Their employees are punctual, professional, and very thorough. Should any concern arise, they are very quick to get it resolved. I highly recommend them for your cleaning service.
E. Thomas Mace – March 22, 2021
Mace Enterprises, LLC is a General Contractor specializing in Commercial interior Alterations. We have been using North Arundel Contracting (NAC) for roughly the last five years. Diane and her crew are very thorough and have an exceptional eye for detail. We have used NAC on dozens of jobs, which have ranged from small offices of 2,000 – 4,000 square feet to a typical warehouse between 100,000 – 200,000 square feet. Most recently NAC cleaned an office space of 30,000 square feet and warehouse space of 360,000 square feet.Diane is also very responsive in emergency situations. Most recently, our office had a possible exposure to Covid 19. This was discovered on a Friday and Diane was there with 24 hours to clean and sanitize our office area.
Brittany – March 18, 2021
Working with NAC has been a pleasant experience. The work was completed to my satisfaction. I appreciate you consistently keeping me updated on the process. Thank you for acting as the middle man and making sure the work in my home was handled as quickly as you were able. The exterior and interior work look good.Thank you
Maria B. – February 20, 2021
Your employees have all been exceptional. The work quality and material quality is more than we expected. They aren’t quite finished with the carpet installation, but clearly they are doing excellent work.
This has been a long process and we appreciate everything.
Kimberly Graefe – July 17th, 2020
Hi Rodney – Just wanted to drop a note to tell you how much I appreciate Frank. He has been such a great help to me mitigating sewer backups and water leaks in the property’s I manage. Last night at Rivergate II was a prime example of his dedication to his job and to your company. I texted him at 5:20pm last night asking him to go out to a water leak from a pipe that had seeped all the way into the common hallway. Frank was there 15 minutes later. I have had him out to Oakland Hills Condos more times than I want to count and he’s always there within a very short time (sometimes even before the plumber) and does a professional job.Thank you
Dianne Gale – July 17th, 2020
Gentlepersons:I would like to take this opportunity to thank North Arundel Contracting for the expert work done within my condominium during the past couple of weeks. I would especially like to praise your entire crew and staff for their professionalism, kindness and attention to details, with particular praise to Rob, Chris and Jamie and their assistants for the high quality of work they did, and for their thoughtfulness in making sure I was always pleased with their work.
Indeed, I will be very happy to call upon NAC again whenever needed and I highly recommend their services to all who need contracting assistance.
Thank you very much for your services.
Melissa – July 17th, 2020
Devin,I wanted to send you a quick e-mail to let you know how pleased I am with the repairs to my ceiling, painting and installation of the vinyl flooring in the kitchen. All the contractors did a good job and were very professional, making sure the work was done correctly and nice. I also want to thank you for all of your help in arranging these repairs. It was a pleasure working the NAC team.
Jon E. Barnes – June 30th, 2020
Dear Mr. Rodney HoltI want to thank you and your company for the professional and accommodating service you provided us in the renovation of our condominium after the water damage that occurred in May 2020.
I especially want thank and acknowledge Robert C Hessel for his inspection, estimate and help with the insurance company. I felt that I was not getting full and accurate information from them and Rob took care of everything and did it in a very timely manner.
I also would like to thank Devin Rice with his supervision and scheduling the work to be done. There were no lengthy delays in the workman coming and everyone was there when they said they would be. I had a problem with both the washing machine and the dryer not being reinstalled after the new floor was put down. I called Devin after the normal work hours in the afternoon and he had Chris come over within the hour and reinstall and hook up both of them. No complaint and no fuss or muss. Devin just got it done.
Finally I want to thank and commend Devin’s two carpenters, Chris Cleary and Jamie Hall. It was a real pleasure watching them work. I have nothing but admiration. Efficiency, accuracy, quality and doing things that I was not expecting to be done really impressed me. Above and beyond was their politeness and the fact that they both wore masks in this troubled time. They certainly reduced my anxiety regarding the renovation. When they were finished our condo looked better than the day we moved in. You might keep then in mind when Christmas Bonus time comes around. Please copy this to them. K C Flooring also did a good job with the floor installation.
Lastly I want to qualify my gratitude. I am seventy-six years old and have been a registered architect and in the construction business for over fifty years. I can honestly say that I was impressed and appreciative by the entire experience. I feel that you should be proud of your entire team.
Thank you.
Ms. Phaedra Aguilar – May 7, 2020
Hello NAC:I recently had roof repair work completed on my house located in Glen Burnie, MD. NAC was referred to me through my homeowner’s insurance policy. An excellent referral.
NAC is a super professional roofing business. Their quality of work was superb. The staff were extremely professional, they were very punctual, delightfully polite, overly helpful, and they were extremely knowledgeable as well. In addition, they exercised appropriate personal protective equipment along with adequate social distancing while working in the midst of this COVID-19 pandemic.
I would certainly recommend NAC to my neighbors, to my friends, and to my family.
Kyle Murray, Land General Manager – April 8, 2020
Rodney and Howard,I wanted to take a chance and pay your team a compliment. We have worked with you guys since we moved into the Founders Building and have grown your scope over the past few years at our other facilities. Your team has always been professional and Diane has been absolutely fantastic to work with since day one.
As you are well aware, we have been going through this virus mess for a few weeks now and your teams have helped us scramble supplies and perform some deep cleans in short order to help keep us operational.
We cannot thank you enough for your continued support and Diane has been an absolute rockstar throughout this ordeal.
Looking forward to working together for many years to come and if we can ever be of help to your team, please do not hesitate to call.
Thanks again!
Lillian A Malkus, President, Board of Directors, Clipper Cay Condominium – March 28, 2020
Dear Howie and Rodney,I know that in this day and age it is difficult to find good help. In my opinion, you found exceptional help in Severiano Jimenez. He has done work at our condo several times and what he has done has been exceptional. He is always very pleasant, accommodating and most of all conscientious. He seems to be an excellent craftsman in every thing he does.
He is a definite asset to your company and I hope that he gets the recognition that he deserves.
I would also like to add that I have received several comments from the residents on the kindness that Severiano showed to them.v
Heather Bartlett – 1/31/2020
Devin,
Thank you so much for timely and efficient response, scheduling and execution of these repairs. You have been very helpful and followed up.
I appreciate everything. Thank you.
Heather Bartlett – 1/28/2020
My name is Heather Bartlett and I wanted to let you know that I’ve been working with frank for about a week or so on some issues that had come about with my home. I want to let you know that he made the process seamless as possible, wonderful communication and thorough.
Becky – 1/12/2020
I wanted to tell you how thankful I am that you brought Howie to the house with you when you came to look at the water damage. He had his team work with the adjuster and made the process very easy for me. They did a fabulous job and I would recommend them to anyone.Thank you Howie for everything! I really trust you guys and think highly of your company. Rob and Dustin were great to work with.
Michael Lanni – 12/18/2019
My experience with Devin and NAC has been nothing short of spectacular. After getting my house flooded by a neighbors water leak. NAC came and did the water mitigation quickly and promptly. They were able to dry the house out and then shortly after start the repair job. My walls and flooring look better than before. I am profoundly impressed by their work. I will certainly look to use them again in the future. Thanks!
Mike Smith – 10/31/2019
Hi Devin,I really appreciated yours and NAC’s professionalism and quality work restoring our home. Our house looks better than before the sewer backup thanks to you and NAC. You were so responsive to any concerns I had like the broken vanity pipe, leaky valves, ceiling stains and subflooring. I always felt like you and Rob were looking out for my family in selecting quality subcontractors and scheduling their work. I especially appreciated that you didn’t rush the curing of the refinished floors, which I’ve heard happens with some other restoration contractors. Rob did a great job educating me on the restoration process and recommending the original plumber. I thought your two worked well together and it was nice to be able to reach at least one of you whenever I had a question. I’ll certainly recommend you both and NAC if anyone is in need of home restoration. Next summer, I’ll shoot you an e-mail and see if you’re up for jet skiing together – it’d be fun to race each other.
Chuck – 10/10/2019
Devin, thanks for taking care of the water damage in my condo.Late on a Sunday evening a serious water leak developed in the condo above mine that flooded my bathroom and the bathroom in the condo below mine.
Your restoration crew arrived the next morning and got the wet material out and readied the apartment for repairs.
The repairs were well done and my tenant is back in her unit and very happy that the work is over.
Scott – 9/1/2019
I really appreciate the professional attitude of Devin and his crew for the restoration work done to my condo that had a water leak into the master bedroom. They went above and beyond what was necessary to insure that everything was fixed and looking good. I’m very satisfied.
Tom and Alice Emert – 8/27/2019
Hi,This is a note of recognition for Tim Ajello on a job well done.
We had a water emergency at our condo this week. Tim showed up to help rectify the situation, which was tense, chaotic, and not straightforward at all. It required Tim to carefully and thoroughly proceed until the cause of the water leak was identified and corrected, he did a great job.
Tim represented the company well, and because of him, we will recommend NA to others we know…thanks Tim !
Cesar Payano – 7/25/2019
Devin and his team completed a project on our unit in mid March of 2019. Devin went above and beyond the call of duty to perform the needed repairs in a timely manner. There were some hold ups with the HOA approving the repairs that impacted the time frame in which the job was completed in its entirety. This was all prior to Devin getting involved and seeing the severity of the issue and the situation my family and I were in. My wife was 8 months pregnant and we did not want to welcome our newborn to a home under repair (dust/construction noise/strangers walking in and out of the house). I truly thank Devin for helping us out and appreciate his professionalism and communication throughout that whole tedious process.
Craig coxen – 7/17/2019
I would like to take this opportunity to convey to you how thoroughly satisfied i am with the repair work done by Dustin Thompson and his team. My damaged unit required wallboard repair, painting and carpeting. The work was excellent and done in a very professional manner. Communication with Dustin was excellent. He responded to texts very quickly and was responsive to every question/concern i had. The painters did a wonderful job. They were very precise in their work. The wallboard and trim repair was flawless. I could not tell that the wallboard and trim had been cut away in places. The carpeting team was equally as impressive. The work was done in one day and included carpeting most of the unit and replacing flooring in the foyer and kitchen. I also appreciate the speed with which Mike and his team responded to my unit immediately after the flooding. Mike was at the unit within an hour of my reporting the incident. His team was at my unit the next morning to remove saturated carpeting and wallboard and trim. His estimator was there a day later. Overall, very impressive all around.
Dustin – 7/12/2019
I am writing this letter regarding Dustin, NAC, it was very easy to feel the way I feel regarding Dustin. It is hard to put it in words. So here goes, Dustin work ethics are great, he is definitely a people person. He made my situation important, because he knew this is what I needed each time we talked. He knew that when situation were not going in my favor, he knew how to soften the blow. Dustin made things so easy that there was no room for me to get upset and say a few ugly words.When I get off the phone with Dustin, I feel much better about my situation, because I felt that he had it under control and he will get the job done. That’s just who he is. This whole mess been going on since February 12th, Dustin came in late but he came in with a BANG!
He got my attention, by being gentle, respectful, and knowledgeable of the situation. I truly felt that Dustin is and was concern about my situation. I got updates when something were not going as expected. He never left me in the dark.
Although, I don’t know what position Dustin holds in NAC, but I do know that higher ups tend to say they are just doing their job, yes, that true, but it’s more to just doing your job. I feel that Dustin really likes his job at NAC, if he didn’t, how could he be so kind to me. Employees like Dustin should be appreciate and not taken for grant. Take note we should have more people like Dustin in the world.
Jack Albright – Marriottsville – 5/29/2019
North Arundel did a very nice job on my unit and I am happy with it. Greg Falter was always easy to work with and coordinated everything with the other contractors.
Robin Browne – 6/4/2019
The job was completed to my satisfaction. I also appreciate the courtesy and manner in which both contractors that did the work cleaned up behind themselves and covered my personal belongings so as not to damage anything. Thank you as well Greg for your response to my questions during the initial inspection and work assessment and following up to ensure the work was completed.
The Arthur’s – 5/30/2019
Nick, my husband and I would just like to say thank you for the amazing job you and your team from NAC had done on are home. As you know this was our first home purchase and was previously owned by my grandparents for 60+years. You turned our home into exactly what we wanted and needed, and was able to do so within our budget. It’s beautiful and we have had so many compliments! Thank you for being easy to work with, for responding to our many questions, phone calls and text messages throughout the process and for making us feel heard with any concerns or needs. I also wanted to acknowledge and say thank you for expressing your opinions and ideas along the way, as a first time home owner and being clueless you continued to explain and walk us through each step and process and gave us great advice on picking items out for the final touches of this project. All in all the house turned out great and we are really happy to be finally calling it home!Bill, thank you for working along side nick and I and getting things done it has been a pleasure working with you and Jesse!
Marguerite Moran – 5/30/2019
Mike and Frank are both assets to your company.While Mike and Frank are very professional, they go the extra mile to be helpful and pleasant.
After speaking and meeting with Mike and Frank, I am left with the feeling that my finished project will be “Well Done.”
Stephanie Orendorf – 5/01/2019
My name is Stephanie Orendorf. In August of 2018, my kitchen sustained considerable water damage due to a faulty dishwasher. When NAC was finally hired to repair my unit, the project manager rallied to help us & make living at our house tolerable. He got the guys together and got us a working sink/disposal, which we had lived without for months. All of the guys were so helpful and professional! They worked hard & they worked long hours to get us taken care of as soon as possible. Words can’t convey how grateful & thankful my family and I are to them! They did a wonderful job and I’m looking forward to calling on them in the future to help with anything else that needs to be taken care of in our home. Thank you NAC!
Ruth – 3/08/2019
I contracted NAC to oversee the repairs to my home after water damage from a burst pipe. NAC thoroughly informed me of every detail from replacing, installing kitchen and bathroom cabinets, countertops, backsplash, and floors. Devin oversaw the project and kept me informed of every detail. Devin is extremely polite and pleasant to work with his knowledge helped me make decisions on the repairs. My kitchen, bathroom, and hallway look amazing.
Mike Curtis – SRV – 3/08/2019
I wanted to take a minute to thank Dustin Thompson and his team for a job well done on making the repairs/restoration to my unit. Both upstairs bathrooms were affected by the roof leak and it certainly wasn’t a simple task. However, Dustin’s team did a remarkable job and it looks better than it did when it was brand new almost 9 years ago. The guys who performed the work were prompt, courteous, skilled, and didn’t leave a mess behind when they finished.As a board member for SRV, it was nice to see firsthand the type of work that NAC is performing.
Nancy Demme – Dear North Arundel Contracting Company – 3/08/2019
I am the owner of a condo located at 1016 Murdoch Court, Crofton. I purchased the condo, which had been totally renovated on August 10 and my renters moved in on September 10, 2018. While moving in they noticed what appeared to be mold on the baseboard and up the wall in the corner of the bedroom. The condo association had North Arundel Contracting come out to assess the problem – I believe both Rob and Dustin came out and explained that there was a leak behind the wall. Rob sent the report to the Condo Assoc rep immediately and he authorized the repair work and told me I could work directly with NAC.Your reps worked with me for about a 5 months to resolve the problem – my main point of contact was Devin. NAC tore out the drywall and the insulation which was soaked – they made several attempts to locate where the water was coming in from and made several effort to stem the leak, after each repair they would need to access the unit to do a water test – it took several tries to pinpoint the leak and to get it fixed and even after they thought it was fixed, they asked to wait for one more natural rain to ensure there was no more water coming in before insulating and sealing the wall again. I thought that was a great idea – since sealing up the wall only to find the water had found another way to seep in would have been horrible.
During this entire time, Devin did an excellent job of keeping me apprised of what was going on. I had to make several trips to Crofton from Olney, MD, which is about a 45 minute ride each way, but Devin and his crew made it bearable. Devin was always professional, courteous and flexible, as was his crew – he would reach out the night before by text to see when I could be there to give them access to the condo, because unfortunately my renters are young with full-time jobs and they don’t have much leave – so I had to meet them. Devin and his crew were a pleasure to work with and the end result is the leak was stopped and the wall was repaired to look just like new! I couldn’t be happier with their work.
Debbie – ARUNDEL PROPERTY CARE – 2/05/2019
Wanted to extend our Thank you’s for a job well done at 744 Heather Stone Loop. I know it was a long process and took a few attempts to complete the repairs. But the owner and tenant are both very happy with the end result.The owner would like to remove the lock box from the front door….but the code has become illegible in my folder and since this project went on for several months, I have forgotten the code. Can you please share the code back? Thank you for your help. Enjoy the rest of your week.
Mike Curtis – SRV – 1/30/2019
Good afternoon Devin, this is Ms. Heath, thank you so much for your consistent Professionalism and care that you have performed in Managing and Mediating the A/C Damage Repairs in my Son’s 1426 Mara Vista Court Condo Repairs that have been neglected by the Condo Association since August, 2018.Thank You for taking Charge of the Claim Repairs and getting the Repairs completed from the onset of your assignment.
Thank you for going over the Vanity choice and purchasing, etc.
Thank You for going over the living room carpet issues and repair issues as well as going the extra mile to please my Son in making his home as close to whole within the betterment restrictions that you have been given by the Condo Association.
Devin, you have been very helpful in the Mediation of the A/C Damage Repairs.
I look forward to your Plumbing Crew to come tomorrow to install the upstairs Vanity cabinet and to Reset the Sink and toliett between 9am-11:00am .
Again, thank you for taking additional time to tray to match my Son’s living room carpet a little closer.
Mike Curtis – SRV – 3/08/2019
I wanted to take a minute to thank Dustin Thompson and his team for a job well done on making the repairs/restoration to my unit. Both upstairs bathrooms were affected by the roof leak and it certainly wasn’t a simple task. However, Dustin’s team did a remarkable job and it looks better than it did when it was brand new almost 9 years ago. The guys who performed the work were prompt, courteous, skilled, and didn’t leave a mess behind when they finished.
Tom Kammerer – 1/4/2019
Greg! Thank you very much for a job well done, but mostly for your great customer service and follow up. Very Rare now a days!
Ryan – 12/14/2018
Working with North Arundel Contracting was a pleasant experience. They were prompt with their appointment times, and made sure to reach out to me about follow up work in a timely manner. They also explained what needed to be done in an honest and easy to understand way.
C Brady – Community Administrator – American Community Management – 10/17/2018
Hi Rodney:Hope this fines you well.
I wanted to take a moment to reach out and let you know how much assistance Dawn has been in working through an issue with a request for service for a homeowner in Cromwell Fountain.
We are still working to get a tech there, but efforts continue at your end to make contact with the homeowner to set up an appointment.
The ticket was a bit on the older side and we are glad we did reach out for an update. Dawn was the person who fielded my first call. She researched the matter in depth, reported her findings back and has maintained excellent follow up techniques on this matter.
All too often, we hear the horror stories, but we all have a habit of forgetting to pass along success stories.
Just like Kimberly, Dawn’s follow up skills and customer service skills deserve to be noted as exceeding the expectations of the customer. A tip of my hat to both and to you for selecting such great people to represent your company.
Have a wonderful day!
H Rupp – Crofton – 10/09/2018
Devin and NAC Thank you for all the work that was done in a timely manner. We are always happy with the work you do for us.
C VanNetta 09/12/18
I am pleased with the work of NAC lead Devin R, in the restoration of my water damaged basement. During the restoration Devin continually communicated with me about the work being done by continually letting me know who would be accessing my house, what would they be doing and the timeline for the work. As the job drew to a close the team was also responsive to my requests on a few items making multiple trip to my house making sure the finished product made my expectations. I am very grateful for the work done by North Arundel Contracting.
North Arundel Contracting 08/07/2018
I am very pleased with the restoration work that NAC performed on the collapsed ceiling in the master bedroom in my condominium. The first team led by Frank, that cleaned up the debris and salvaged my belongings, did an excellent job in which I suffered no personal losses and thanks for their quick response.The second team led by Devin for the repair and restoration did a superb job as well. My master bedroom looks very beautiful.
I definitely will recommend this company to my friends and coworkers and I also plan to contact you for future work as needed. Thanks again for being the light at the end of this dark tunnel.
Respectfully
Y Brown
Kettering, MD
Silas W. LeTellier – 6/04/2018
The demeanor and competency of Mr. Jude and Devin are definite assets for your company.
Cindy – 4/02/2018
I’m very pleased with the outcome of repairs in my master bedroom. Your team was efficient and I was also impressed with no mess!
Beverly W 03/29/18
Dear Greg,Thank you and your team so much for the good work done in restoring our unit back to normalcy. No matter what problem came up you always had a helpful solution to resolve it. I am especially appreciative of the effort taken in correcting the issue with the kitchen floor. We are pleased with the end result.
Thank you once again.
Beverly & Levi W
Walter S 01/17/18 Catonsville, MD
Nick P. did one great job for me work was done on time and was very professional at his job and presentation.
Janet H 12/15/17
Mike, thank you for your professional survey of our home here at Cromwell Fountain. We appreciate you checking out our windows for moisture and leakage and our insulation concerns. You are an asset to your business. Merry Christmas and a Happy New Year.
Terrence P 12/01/2017 Pasadena, Maryland
We called in an emergency service call for water damage and Jude D came in in less than an hour. Our landlord and tenants have had 2 previous plumbers from various companies came out and cut holes in an attempt to solve the same reoccurring issues but ended up with no solution. Moving forward we called another company North Arundel Contracting and Mr. Jude D came in promptly, very polite made the proper assessment and solved the mystery of the water leak. His professionalism prompted me to request the company’s info so that good services like what I received today will be continued to be provided.
Kristen P 11/22/17
We hired North Arundel Contracting when we discovered 2 leaks in our 3 story townhouse. NAC was recommended by our HOA and they contacted very quickly and came for an estimate. The contractor is helpful and honest. Devin R was responsive and courteous. Everything worked well and everyone we worked with was very professional and friendly. We have no issues with repair and will absolutely refer NAC to others.
Amanda P 11/2/17
Thank you again for meeting with me outside of your normal business hours last Thursday 11/2/17. I did not miss too much time away from work and helped facilitate getting the ball rolling on the next steps. I also appreciated you explaining to me the process that goes on after you submit the photos with an estimate on the recommended work. I really appreciated you taking the time explaining to the community management and the condo association as well for a vote and approval. Thanks so much Mike M of North Arundel Contracting.
D Baker
Our insurance company recommended North Arundel Contracting for the restoration after it sustained from the flood. Kevin P managed the whole restoration process. They consulted with us frequently to see that we were satisfied with the work that was done. I can’t thank Kevin enough for his patience, kindness, and the caring person he is. Our home is beautiful and looks like it did before the disaster.
M Smith
I just wanted to know how satisfied I was with the work done on my ceiling on 9/26/17. I know it was a very small job and probably more of a nuisance project than anything you would particularly want to do. I was very impressed by Devin’s dedication to doing the work correctly. In addition he gave me excellent advice about the paints that I should get to paint his work and a portion of the adjacent wall once the plaster had dried. Again, I was very satisfied with the work and the professionalism all around.